Setting The Bar

Posted by admin on May 29, 2012 in Blog | 0 comments

Customer Expectation and Managing Customer Expectation It sounds like a very impressive and trendy new business buzzword or phrase doesn’t it.  In fact it isn’t anything new, but comes down to communication and common sense.  Let me explain…..  Part 1 – Customer Expectation Customer Expectation is anything that you offer your clients or make your clients aware your business can do for...

When Disaster Strikes

Posted by admin on Feb 7, 2011 in Blog | 0 comments

This blog post has been inspired by recent events for a number of Answer-it clients.   If….. Rudyard Kipling famously wrote in his opening lines of ‘If’ ‘If you can keep your Head when all about you, Are losing theirs.’  We like to think that when the worst happens Answer-it offers a life line and helps to keep you and your business afloat in the interim until...