Sales calls, cold callers, recorded calls and auto diallers.

Posted by admin on Aug 25, 2011 in Blog | 1 comment

Love them? Don’t you just LOVE them?  So while auto dialers and recorded calls are quite easy to figure out and hang up on, the cold caller can be more tricky! Usually the caller will verify the name of the company they are calling. (Annoying because you just answered with it.) They will then go on to ask for ‘The Managing Director.’ (Annoying when they are not calling a Limited Company.)...

Telephone Answering Service Vs Auto Attendant (Press 1 then # to continue…..)

Posted by admin on Aug 17, 2010 in Blog | 0 comments

Auto Attendant – Your Thoughts I recently started asking people for the their thoughts about ‘telephone auto attendants.’  You know the ones, you wither have to press a series of buttons and listen to seemingly never ending menus,  if it is a really fancy system you can speak to the robot and it is meant to recognise what you need.  More than likely it can’t understand...