“I’m Free”

Posted by admin on Apr 30, 2012 in Blog | 2 comments

How available are you?  In the words of John Inman in ‘Are you being served,’ can you say with confidence ‘I’m Free?’  Of course it is always a great thing to be available to speak to your prospects or clients.  While you may be able to talk to them but are you really available?  You need to give them your full and undivided attention, to really discuss what they have...

Read More

Welcome to 2012 from the Answerettes!

Posted by admin on Dec 30, 2011 in Blog | 0 comments

For the past few years at around this time I have tweeted some respected business people and asked them for their thoughts and opinions for the coming year.  Well this year I got a negative response from @DuncanBannatyne this was what he told me his thoughts for 2012 were  ’A very tough year ahead I am afraid’ Well it looks like it is heads down and noses to the grindstone for 2012...

Read More

Customer Service

Posted by admin on May 3, 2010 in Blog | 0 comments

Customer Service – Should you get what you pay for? Do you expect outstanding customer service regardless of the amount you have paid for a product or service? Or are you fully accepting that by paying a little bit less you know you are compromising on service. Would you rather pay a fraction more to know that the service you are going to receive will be much better and you will feel valued as...

Read More