Employing Staff vs Answering Service
So you are at a point in your business where you are out of the office a bit and have a lot of work to do. You are considering taking on your first employee or even another employee. Exciting times ahead, it’s a big step to take on a staff member. There is an awful lot to consider -: Is there really enough work to justify another salary? Do you have enough office space or would taking on...
Read MoreThe Right Tools For The Job
Worrying I recently heard a very worrying story from a new client. They had met a ‘Virtual Assistant’ at an event some time ago and decided that the Telephone Answering service that was offered was a great idea. It became apparent however when a call was taken for one of their clients by someone clearly not in an office and unable to take a message. They also made it very clear they...
Read MoreMobile Phone for Business Vs Telephone Answering Service
Do you use a mobile phone for business? Is it the only number listed on your business card or is it one of many? If so I would like to think that the information I am about to share might make you rethink. Having asked people for their opinions about the use of mobile phones in a business environment, the following shares some of these views. As well as pointing out some pretty obvious...
Read MoreTelephone Answering Service Vs Auto Attendant (Press 1 then # to continue…..)
Auto Attendant – Your Thoughts I recently started asking people for the their thoughts about ‘telephone auto attendants.’ You know the ones, you wither have to press a series of buttons and listen to seemingly never ending menus, if it is a really fancy system you can speak to the robot and it is meant to recognise what you need. More than likely it can’t understand...
Read MoreVoicemail Vs Telephone Answering Service
Is it just me? I recently had an ‘is it just me’ moment. My ‘is it just me’ moment was about voicemail. I really dislike voicemail, I don’t like leaving it and I don’t like recieving it. I had to wonder if this was an irrational moment and whether anyone else felt the same way. Research shows that only 1 in 5 people will leave voice mail and the other 4...
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