The Right Tools For The Job

The Right Tools For The Job

Worrying I recently heard a very worrying story from a new client.  They had met a ‘Virtual Assistant’ at an event some time ago and decided that the Telephone Answering service that was offered was a great idea.  It became apparent however when a call was taken for one of their clients by someone clearly not in an office and unable to take a message.  They also made it very clear they...

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Mobile Phone for Business Vs Telephone Answering Service

Mobile Phone for Business Vs Telephone Answering Service

Do you use a mobile phone for business?  Is it the only number listed on your business card or is it one of many?  If so I would like to think that the information I am about to share might make you rethink.  Having asked people for their opinions about the use of mobile phones in a business environment, the following shares some of these views.  As well as pointing out some pretty obvious...

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Telephone Answering Service Vs Auto Attendant (Press 1 then # to continue…..)

Telephone Answering Service Vs Auto Attendant (Press 1 then # to continue…..)

Auto Attendant – Your Thoughts I recently started asking people for the their thoughts about ‘telephone auto attendants.’  You know the ones, you wither have to press a series of buttons and listen to seemingly never ending menus,  if it is a really fancy system you can speak to the robot and it is meant to recognise what you need.  More than likely it can’t understand...

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Voicemail Vs Telephone Answering Service

Voicemail Vs Telephone Answering Service

Is it just me? I recently had an ‘is it just me’ moment.  My ‘is it just me’ moment was about voicemail.  I really dislike voicemail, I don’t like leaving it and I don’t like recieving it. I had to wonder if this was an irrational moment and whether anyone else felt the same way.  Research shows that only 1 in 5 people will leave voice mail  and the other 4...

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Look Boss – No Hands!

Look Boss – No Hands!

The Dangers of Driving while using a Mobile Phone Hand Held or Hands Free. Wiser to use a Telephone Answering Service? Road safety charity BRAKE in it’s guidance on Eliminating Driver Distractions, advocates a complete ban on mobile phone use, hands free or otherwise, whilst driving. Roz Cumming, Fleet Safety Forum Manager at Brake, said “It is all too tempting for drivers to let their mind...

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